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Privacy Policy

At Surreal Designs we are committed to safeguarding your privacy at all times.

In compliance with the new GDPR regulations our following privacy statement details what information we collect, when we collect it, why we collect it and how we treat your information.

Who is collecting the data?

Surreal Designs
18 Briarhill Business Park, BallyBrit, Galway, H91 R524


Personal Data Collection

The only data we collect and store is general information about you in order to operate our business and to send you marketing updates, but only if you have opted into our service.

When do we collect personal data?

We collect personal data about you when you interact with us. This happens online when we collect information when you subscribe to a newsletter, fill out a form or enter information on our site. This could also be in person, on the telephone or via email.

We never ask for credit card numbers. We use regular Malware Scanning.

Your personal information is stored securely in-line with GDPR compliance requirements.

In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.

What personal data do we collect?

We collect your name, company name and contact details.

How long do we keep your personal data?

We store your information for as long as we are legally required. On completion of our relationship with your company we will contact you occasionally with marketing information if you have opted in to receive same.

What is our legal basis for collecting personal data?

Consent of Data Subject

This is data we collect for marketing purposes only. Individual consents will always be sought and stored and documented in our systems. We will always inform individuals about their privacy rights and the purpose for collecting personal data in our privacy statement, which will be reviewed and updated when necessary.

Necessary for completion of contract

We use personal information for fulfilling our obligations relating to completing projects eg contact during projects and for sending invoices on completion.

Personal Data Use

We may use your personal data for the following:

  • To follow up on requests we have received directly from emails or phone enquiries.
  • To assist us in providing services to you.
  • To send you marketing communications. This will only be if you have opted into our marketing service. You will be able to opt out at anytime. Our marketing communications are to share information about current Surreal Designs work you may be interested in hearing about. On average we send an email once a month.
  • To carry out contractual obligations relating to your project eg invoicing for work completed.

Are we going to share data with third parties?

We do not share, sell, rent or trade your information with any third parties. Should this ever arise we would seek your consent first.

How can you access the data?

You may request a copy of the personal data that Surreal Designs holds about you by contacting Surreal Designs on 091 764682 or info@surrealdesigns.ie

Right to be deleted

You may withdraw your consent from our marketing communications at anytime. In all our e-marketing correspondence there is always the opportunity to unsubscribe from our list. On receiving notification from you that you don’t want to receive our marketing communications you will be removed from our list in a safe and secure manner. You may continue to receive other communications from us regarding your work projects.

If you want to withdraw consent outside of our e-marketing you may contact the Surreal Designs office where we will be able to update inaccurate information, delete you from our records or supply you with a copy of the data we hold about you.

GDPR Practices

All data is gathered and processed in accordance with data protection legislation, including the EU’s General Data Protection Regulation (GDPR), effective May 2018, and future implementing legislation in Ireland.

Surreal Designs takes the necessary measures to ensure your personal data is protected including encryption, password protection and physical safeguards. In the unlikely event of a significant data breach, Ireland’s Data Protection Commissioner and all affected individuals will be notified within the required legal time frame.

What Our Customers Say

We were recommended Surreal as being a professional, quality company. Given we were living in Thailand , we needed someone who could be trusted to do what they said they would, be self-regulating and finish in the timeframe promised.

We couldn't be happier.

The remit was to deliver a modern, clutter free kitchen within a limited space but with as much storage as possible. Not only did they surpass our expectations, the kitchen is also a beautiful mix of surfaces and subdued colours and lighting which is truly stunning! I can only say wholeheartedly, this is the best company we have come across for all the work we have done over the past 5 years in upgrading our house and can thoroughly recommend them.

True value for money.

We worked with Surreal Designs to transform an old, dark kitchen space into a bright, modern and functional room and we could not be more pleased with the result. John and Barry were a joy to work with. They spent hours working with us to design and personalize a kitchen that would suit our individual needs. They have a wealth of knowledge and their designs are fresh, beautiful and functional.

The installation process was very efficient with minimal disruption to us. We couldn't be happier with the end product and the kitchen has become the "go to" room for entertaining, relaxing and has definitely become the heart of our house. If you choose Surreal Designs for your kitchen design, you will not be disappointed.

Our project was to replace a 35 year old kitchen. The kitchen space was narrow and small by modern standards. John provided a design which made the best use of the space and provided extensive discrete storage. Our new kitchen is bright, modern, seems bigger and functionally is a huge improvement. There is a big input in time from Surreal at the design stage and this shows in the look and utility of the kitchen. The fitters were good at their job and very obliging and Barry was always available to move the project along.
Very professional service. John and Barry are a great team, nothing was ever a problem, we have the kitchen living area we dreamed off and could not be happier. Highly recommend Surreal Designs.
We engaged Surreal Designs to design and build our kitchen. From the outset, John and Barry were very open and upfront about ideas and costs. John spent a great deal of time talking to myself and Maria about the function of the kitchen. John gave us very good advice on materials and appliances. John came up with a fantastic design that blends in perfectly to our home and makes the most of our surroundings. We are now one year in our newly renovated home, the kitchen works perfectly for us and our two boys. I would highly recommend you speak to John and Barry at Surreal Designs and get them on board as early as possible in the project. For us they had prefect vision on how to create an enjoyable and functionable heart of our home.

Service provided - design and installation of kitchen.

From the start of the project to final install we found Surreal Design at all times professional and had exacting standards. The design process was done in collaboration with our ideas and time was taken by John to get it exactly right. John visited the site on numerous occasions to ensure everything was just so. Surreal design went above and beyond our expectations really. Even the installation of the kitchen was done to precision. We checked out other kitchen suppliers in the initial stage of choosing a kitchen but at the end of the day there was no comparison to Surreal. They are just the best and worth every cent! We love our kitchen, it looks fabulous and works beautifully, we couldn't be happier with the finished product and would go back to Surreal again. Thanks to John and Barry for job done to perfection.

Through total professionalism and unlimited patience the team at Surreal Designs realised our ideal of the perfect kitchen. Their determination to deliver what we wanted was very much appreciated. The level of co-ordination with other contractors involved in the project ensured a trouble free working environment.
My wife and I consciously invested a lot of energy and time to find and engage the very best Irish kitchen designers for our home remodelling project. Looking back at our interactions over 18 months with builders, tilers, painters, plumbers, interior designers, landscapers etc., our experience with Surreal Designs was the most valuable, patient, thorough and professional experience. The guys were always contactable, available and considerate of our thoughts on the various design opportunities. Without hesitation we recommend Surreal Designs for your project.

Surreal Design kitchens provided us with the kitchen WE wanted. A considered approach to the design taking into account what we used a kitchen for, how keen we were on cooking and what style we wanted to achieve. The whole process was smooth and trouble free. Now the kitchen has been fitted and we have been using it for a few months, not only does it look fantastic but is a pleasure to work in. Some may consider their kitchens expensive but the feel of the kitchen is robust and feels like it will last a lifetime; I would consider the money well spent.

Aftersales service has been prompt and without fuss. We had a couple of issues with hardware which were addressed in a timely fashion.

I cannot recommend this company highly enough.

Surreal kitchens gave an overall excellent service from the planning of our kitchen to its installation. They were professional in their approach to the project and helped us make appropriate decisions based on their experience and knowledge. They worked with us on different options to fit within budget and delivered to the agreed quote. There were no hidden costs, they were always transparent throughout. What was of particular help to us was the overall supervision they undertook with our builder to ensure the project finished within the agreed timescale. Any issues that arose were dealt with swiftly and were always discussed. We are very pleased with the final product and would have no hesitation in recommending Surreal kitchens.

I would highly recommend Surreal Designs and would love to work with them again.

A very creative team, real perfectionists and in general very nice genuine people!

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Opening Hours

Monday to Friday – 9.30am to 6pm
Saturday – 9.30am to 5pm
Sunday & Bank Holidays – Closed

18 Briarhill Business Park, Ballybrit, Galway
Eircode: H91 R524
Telephone: 091 764682

Web: www.surrealdesigns.ie
Email: info@surrealdesigns.ie

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